People, operations & responsible AI

Set clear rules and workflows for AI use.

L&M helps HR and operations leaders identify current AI use, define internal rules for approved uses, and give employees clear guidance, training, and workflows.

Joey Bartlett: Principal Consultant & AI Lead
Amanda St. Andrews, MBA-HRM, SHRM-CP: HR & People Operations Joey leads engagement delivery, AI strategy, and implementation. Amanda brings specialist HR expertise to employee guidance, training, and adoption planning.

Common problems

Signs your team needs shared AI guidance.

01

Teams already use AI, but leaders lack a current inventory.

02

Employees do not know which information can be placed in a tool.

03

A platform was purchased without a clear owner or use plan.

04

Managers lack a clear process for reviewing outputs, exceptions, and failures.

05

Policy is too general to guide day-to-day decisions.

From current use to daily practice

What L&M puts in place.

Approved inputs, written steps, review points, exception paths, and named owners.

Current use

Current use and priority tasks

Document the tools people use, the tasks they use them for, and where policy or review is unclear.

Rules

Information and decision rules

Define approved inputs, confidential-data limits, decision authority, and when employees must escalate.

Workflow

Instructions and workflows

Create role-specific instructions, prompts, written workflows, review steps, onboarding, and training.

Review

Owners and review

Name the owners, gather employee feedback, review exceptions, and update the workflow after people use it.

One delivery team

Connect employee guidance to technical implementation.

Amanda St. Andrews

For HR and operations

Amanda brings her MBA-HRM and SHRM-CP background to L&M’s HR and people-operations work. She is developing HR tools and workflows for upcoming engagements, with a focus on employee guidance, onboarding, and training.

Joseph (Joey) Bartlett

For technical teams

Joey leads technical architecture, information flows, platform evaluation, integrations, validation, and failure handling.

Typical scope

What an engagement can include.

A current-use and readiness assessment typically runs 2–5 weeks. Focused workflow, guidance, or training work is scoped after intake.

Typical client outputs

  • Inventory of current use and priority workflows
  • Written rules for approved tools, information, and human review
  • Documented workflows and escalation steps
  • Training materials, named owners, and an implementation plan
Clear boundary

This is operational and technical support. It is not employment-law advice, a formal compliance certification, payroll processing, or a PEO service.

Where is your team already using AI?

Share the teams involved, the tools they use, and which decisions or information rules remain unclear.